Warning for Amazon Prime subscribers as popular feature is CUT – and users are told to take action now

AMAZON Prime subscribers are being warned about the company’s upcoming plans to cut a popular feature.

The tech company has announced that it will shutter its cloud storage service Amazon Drive, with users being told to take action now to avoid losing any of their files.

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Some Amazon users will have to say goodbye to a popular feature offered by the company, which says it plans to shutter its Amazon Drive cloud storage serviceCredit: Amazon
Amazon Drive customers will see their photos and videos migrated automatically to the company's photo storage service, but they will have to transfer other types of files manually before the feature is shut down on December 31, 2023

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Amazon Drive customers will see their photos and videos migrated automatically to the company’s photo storage service, but they will have to transfer other types of files manually before the feature is shut down on December 31, 2023Credit: Amazon

Amazon Prime customers and other Amazon Drive users were notified of the upcoming service changes in an email from the company, which said it plans to wind down the feature late next year.

“On December 31, 2023, we will no longer support Amazon Drive to more fully focus our efforts on photos and video storage with Amazon Photos,” the email said.

“We will continue to provide customers the ability to safely back up, share, and organize photos and videos with Amazon Photos.”

The move marks a shift for the company, which is seeking to “more fully focus” on the photo sharing and storage focus, according to TechCrunch.

Amazon Drive has been in operation for more than a decade, allowing subscribers to back up their files to the company’s secure cloud server.

Users will have until the end of next year to transfer any files they have stored on the server.

In the meantime, people will still be able to use the cloud storage to access files already loaded onto the server.

But no new files will be able to be added after January 1, 2023.

Anyone with photos or videos stores on the server will see their files migrated over to Amazon Photos without having to lift a finger.

It’s important for users to remember that no other file types will be automatically migrated.

The company allows Amazon Prime subscribers to save as many photos as they want on the Amazon Photos app, with video storage capped at 5GB.

Amazon Drive subscribers could be eligible for refunds, according to TechCrunch.

The drive apps will disappear from the Google Play and Apple’s app store will eventually be removed.

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